Hyatt Zilara Cancun

ex. The Royal Cancun

Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hyatt Zilara Cancun

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Overview

Hyatt Zilara Cancun Hotel is a 5-star property situated about 2.1 km from Museo Sensorial del Tequila. Hyatt Zilara Cancun Hotel has been welcoming guests to its luxurious rooms since 2007.

Hyatt Zilara Cancun Hotel is also 1400 meters away from Interactive Aquarium . This property is set near by the white-sand beach and offers a bar, outdoor chaise lounges and cabanas.

Welcoming guests with a sun terrace, a picnic area and a swimming pool, the hotel is placed next to an oceanarium, golf courses and restaurants.

This elegant hotel is 20 km away from Cancun International airport.

Rooms

This property comprises 307 rooms featuring modern one-bedroom oceanfront junior suite, superior one-bedroom oceanfront junior suite and special oceanfront king room with individual climate control, LCD TV, a laptop safe, an iron with ironing board and a fireplace. Many of the rooms give a superb view over the lagoon. These rooms come with a chic interior and hand-crafted furnishings.

Eat & Drink

The restaurant offers special Caribbean meals in a warm atmosphere. The cigar bar features billiards, free Wi-Fi and a terrace and serves barbeque and desserts as well as tea, espresso and liquors.

Services

Guests are welcome to use a cash machine, an elevator and a luggage storage for general purposes and a meeting room, an exhibition space and a catering service for business needs.

Relax

The hotel caters to families with cots, a game room and video games. A gym, aerobics classes and a fitness centre as well as snorkeling, volleyball and cycling are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of floors:   8.  Number of rooms:   307.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Adults only
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Water skiing
  • Tennis
  • Volleyball
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Racquetball
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cots
  • Video games
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Lake view
  • Ocean view
  • Pool view
  • Beach view
  • Lagoon view
  • Resort view

Room facilities

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower cabin
  • Hair dryer
  • Bathroom telephone

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Hyatt Zilara Cancun Cancun location
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Hotel Address:

Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancun, Mexico, 77500

Get directions
City Centre
  • Cancun
    6.4 mi
Airports
Beaches
  • Forum Beach Cancun
    1.1 mi
  • Playa Marlin
    1.2 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    8
  • Number of rooms:
    307

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunHyatt Zilara Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

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Rooms and availability

Premium Oceanfront King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:In-room safe
  • Telephone
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
Room Description:

Suite|Premium Ocean Front Jr. Suite King All Inclusive

Premium King Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Cable/satellite TV
  • 220 V AC
Room Description:

Junior Suite|Premium Ocean Front Junior Suite King

Premium Suite
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Room Description:

Suite|Luxury Premium Suite - Sea View

Hyatt Zilara Cancun photos Room
Premium Junior Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • General:Telephone
  • Dining:Coffee maker
  • Media:Cable/satellite TV
Room Description:

Deluxe|Premium OceanView JuniorSuite Double All Inclusive

Premium Oceanfront Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Premium OceanFront JuniorSuite DoubleAll Inclusive

Club Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Club Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • General:Terrace
Club Junior Suite
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Grand Deluxe Suite
Ocean view
  • Max occupancy:

    1 person

  • Check Prices
Room Description:

Grand Deluxe Suite

Premier Beachfront Room
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

The Premier Tower offers absolute beachfront access, stunning ocean views and ambiance like everything you've imagined the Caribbean and Cancun could be. At 344 luxurious square feet, Premier Rooms come complete with spotless marble floors, quality finishings throughout and incredible attention to detail. With 2 double beds, complimentary toiletries, a stocked mini-bar, 24 hour room service and lots of little extras, you'll be surprised at how easy it was to find paradise. - Crib (upon request) - Iron and ironing board - Safe Deposit Box ($) - Cable TV - Fan - Complimentary toiletries - Telephone - Shower - Vanity mirror

Single Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Located on floors 5 through 10, the Concierge Level rooms at Beach Palace feature an abundance of exclusive resort amenities. These include upgraded L’Occitane bath amenities, two massages, nightly petit fours with your turndown service, upgraded liquor brands in dispenser, bathrobes & slippers so you can make yourself comfortable while relaxing in your suite, and complimentary red wine upon your arrival. A Double Whirlpool Tub for you to relax in while kicking back in your room. Exclusive concierge phone service is just one of the few of the exclusive benefits afforded Concierge Level guests. Maximum occupancy is two adults. All rooms and suites at Beach Palace are non-smoking.  The living space includes: - 1 King size bed- Upgrade liquor liquor dispenser- Mini bar with soft drinks, juices, bottled water, and international beer (Heineken & Coors Light)- Apple TV with WiFi connection and special apps including, iTunes, Netflix

Special Oceanfront King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Hyatt Zilara Cancun photos Room Suite
Modern King Suite
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Balcony
    • + More
  • General:Wi-Fi
  • Heating
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Spare electrical outlet at the desk
  • Wardrobe
  • Cordless phone
  • Ceiling fan
  • Tiled/marble floor
  • Outdoor furniture
  • Blackout curtains
  • Full-length mirror
  • Trousers press
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Jacuzzi
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Sofa
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Magnificently decorated rooms and suites utilizing “sensual minimalism”, the highly recognized trademark of “Karim” designs.  Each of these unique spaces provides a terrace or balcony. Amenities:1 King bed, Pillow menu, Jacuzzi Kit, Bathrobes & Slippers, Coffee maker, Eco-friendly amenities, 48´LED TV, Alarm clock with Bluetooth, In-room safety deposit box (laptop capacity), Hair dryer, In-room mini bar (stocked daily), Hair Iron (previous request), Electronic scale, Telephone, Service Directory, Billing Statements direct in room, Free wi-fi, Turndown service, 24-hour room service ($), Concierge Service. Please Note: This is an adult only resort. Adult minimum age is 21. Children are not allowed.

Spa Oceanfront King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Located on the upper floors, this spacious junior suite offers a 55'' LED Satellite TV. A terrace with hammocks and panoramic ocean views is also featured. There is a coffee maker, a minibar and a laptop safe. The marble bathroom includes a double spa bath, hair dryer bathrobes and toiletries. Hair straighteners are available on request. Max occupancy for this room is 2 people.

Villa Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

The luxurious Villa Suites are on the beach and feature marble floors, twin beds, full minibar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Villas come complete with personalized butler service during your stay, fresh fruit on arrival, mimosas on check-in and bath amenities.

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

PARTNER RATE OV JR STE DDBL Spacious room : 2 Dbl beds : Modern bathroom Double whirlpool tub : Rain showerheads

Oceanfront Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

SUITE OCEAN FRONT. ALL INCLUSIVE. Non refundable

Grand Beachfront Suite
  • Max occupancy:

    1 person

  • Check Prices
Room Description:

Grand Beachfront Suite

Hyatt Zilara Cancun photos Room
Junior Suite
Ocean view
  • Room size:

    660 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Heating
  • Work desk
  • Ironing facilities
  • Spare electrical outlet at the desk
  • Cordless phone
  • Ceiling fan
  • Outdoor furniture
  • Blackout curtains
  • Full-length mirror
  • Trousers press
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Hot tub
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

Junior Suite - in room safe, television, ironing facilities, DVD/CD player, refrigerator, hair dryer, internet access - wireless (complimentary), Welcome drink, fan, seating area, mini bar, balcony/terrace, shower, satellite/cable TV, air conditioning, All Inclusive

Hyatt Zilara Cancun photos Room
Oceanfront Junior Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Queen-size beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Heating
  • Ironing facilities
  • Fan
  • Telephone
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee machine
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • CD player
  • Radio
Room Description:

JUNIOR SUITE OCEAN FRONT. ALL INCLUSIVE. Standard rate

Beachfront Junior Suite
  • Max occupancy:

    1 person

  • Check Prices
Room Description:

With spectacular oceanfront views and an exclusive designated beach cabana, these impressive 323 sq. ft. (39 m2) suites include a myriad of luxurious amenities, as well as a walkout terrace providing direct access to the beach

Hyatt Zilara Cancun photos Room
Junior King Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • In-room safe
  • Heating
  • Ironing facilities
  • Telephone
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Media:Flat-screen TV
  • Wake up service
  • Clock-radio
  • Radio
Room Description:

Junior Suite|King Junior Suite

Hyatt Zilara Cancun photos Room Suite
Junior Oceanfront King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • Heating
  • Ironing facilities
  • Fan
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Of Junior Suite King; King Bed: Oceanfront : 653 Sq Feet; Floors 2-8

Junior Triple Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Family Suite
  • Max occupancy:

    2 persons

  • Check Prices
Family Junior Suite
  • Max occupancy:

    1 person

  • Check Prices
Room Description:

Some with direct access to the Oki Splash® and some to Oki® Fun World from the private terrace, these 387 sq. ft. (36 m2) suites can accommodate up to two adults and three kids, with bunk beds and a trundle bed in addition to the a king-size bed. Your private furnished terrace also has a hammock for lazy days

Superior Deluxe Room
Pool view
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Enjoy breakfast and a view of the stunning pool directly from your balcony. Wake up and say hello to a glorious day in Isla Mujeres.  Room also features: - Double Whirlpool Tub - In Room Wine - Private bath w/ shower only - Balcony with chairs & table - Liquor Dispenser with premium brands - Mini Bar with bottled juices, sodas, bottled water, domestic & imported beers - LCD TV w/ Satellite - CHI branded hair tools & bath amenities - Bathrobes & Slippers - Digital safe (laptop size) - Individually-Controlled A/C - Direct Dial telephone - Ironing board - 24-Hour room service & Turndown Service

Superior Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
Master Villa Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Luxurious & spacious Master Suite Villas offer guests a bedroom with one king size bed and a comfortable sofa bed. With a mini-pool terrace, marble floors, fully stocked mini bar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Personalized butler service is available during your stay, as is a basket of fresh fruit, a bottle of sparkling wine upon arrival, and bath amenities.  

Master One-Bedroom Suite
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Room Description:

These 646 sq. ft. (60 m2) suites feature not only fabulous partial ocean views, but also a separate bedroom and living room, enhanced amenities and a double hot tub

Deluxe Room
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Le Blanc Spa Resort’s standard room features one king or two double beds, a double whirlpool, seating area, French balcony with partial ocean views, and Apple TV with WiFi connection and special apps including, iTunes, Netflix and more. From the cream-colored marble to the varied hues of brown and white reflected in the linens and draperies.  Suite Amenities: - Bottle of wine upon arrival - Nightly turndown service & petit fours - Upgraded liquor cabinet - Mini bar (snacks, sodas, juices, bottled water, domestic & international beer) - Private bath with double shower heads - LED TV - Apple TV - DVD movies upon request - Alarm Clock / Radio / IPOD Dock with Bluetooth connection - Individually controlled air conditioning - Purified water - BVLGARI® bath amenities - Bathrobes & slippers - Bathroom scales - Comfort Menu (Includes Specialty Pillows, Bath Scales

Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|SUITE DELUXE KING BED - ALL INCLUSIVE

Deluxe Villa
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

The beautiful Villas Deluxe located closed to the beach, feature marble floors, two double beds, full minibar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Villas come complete with personalized butler service during your stay, fresh fruit on arrival, mimosas on check-in and bath amenities.  

Deluxe Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Suite|Deluxe Double Suite with Ocean View (Double bed or 2 twin beds)

Deluxe Junior Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Junior Suite|Deluxe Royal Service Junior Suite - Sea View

Premium Deluxe Oceanfront King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
Room Description:

Suite|Premium OceanFront Deluxe Suite King All Inclusive

Premium Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • General:Telephone
  • Dining:Coffee maker
  • Media:Cable/satellite TV
Room Description:

Suite|Premium OF Deluxe Suite King All Inclusive

Private Villa Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

The luxurious Villa Suites are on the beach and feature marble floors, twin beds, full minibar, air conditioning, alarm clock, coffee maker, scale, strong box, flat screen satellite TV and audio Hi-Fi with iPod dock and Wi-Fi. Villas come complete with personalized butler service during your stay, fresh fruit on arrival, mimosas on check-in and bath amenities.

Executive Twin Room
Lake view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

2 Single/Twin - Executive - Lake View

Presidential Penthouse Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

These suites are located on the penthouse and feature a spacious living and dining area, a Nespresso™ gourmet coffee maker and refills included in the equipped kitchenette, minibar and free national and international phone calls and 60'' LED Satellite TV. Stunning 1,331-square-foot (124-square-meter) penthouse suite offering the resort’s most dramatic views and accommodations. These luxurious accommodations feature an expanded terrace area with patio furniture and hammock. **Kenneth MD toiletries for upper categories. Includes Beach Bag and yoga mat.

Hyatt Zilara Cancun photos Room
Presidential Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Jacuzzi
    • Balcony
    • + More
  • General:Wi-Fi
  • Heating
  • Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Spare electrical outlet at the desk
  • Wardrobe
  • Cordless phone
  • Ceiling fan
  • Tiled/marble floor
  • Blackout curtains
  • Full-length mirror
  • Trousers press
  • Voice mail
  • Alarm clock
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Sofa
  • Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

PRESIDENTIAL STE PROMOTION 50% OFF REDUCED RATE REFLECTED IN PRICE CONFIRMED

Honeymoon Oceanfront Room
  • Max occupancy:

    1 person

  • Check Prices
Room Description:

In keeping with Le Blanc’s sophisticated suites, you can enjoy translucent curtains that divide the room, which includes a king bed, seating area and Apple TV with WiFi connection and special apps including, iTunes, Netflix and more. The Royal honeymoon has been indeed created to provide an intimate atmosphere dedicated for couples. The double whirlpool is located in front of the Caribbean Sea in a romantic ambiance. Suite Amenities: - Bottle of wine upon arrival - Nightly turndown service & petit fours - Upgraded liquor cabinet - Mini bar (snacks, sodas, juices, bottled water, domestic & international beer) - Private bath with double shower heads - LED TV - Apple TV - DVD movies upon request - Alarm Clock / Radio / IPOD Dock with Bluetooth connection - Individually controlled air conditioning - Purified water - BVLGARI® bath amenities - Bathrobes & slippers - Bathroom scales

Royal Tower Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

The Royal Tower, exclusively for adult guests, combines luxury and ultra comfort in elegantly decorated and fully stocked guest rooms. Available with two double beds (shown) or one king, every balcony provides a spectacular view of the Caribbean sea. A jetted tub opposite the head of the room provides the perfect compliment to a full size bath, and an automated room divider combines privacy and spacious luxury. With a 32-inch flat-screen cable TV and DVD player, voice mail telephone, clock radio with iPod dock, minibar, and a writing desk, it's perfect for working vacation or even an extended stay. The marble bathroom with rainfall shower, double vanity, and lots of extras make private access to the Royal Tower Lounge just icing on the cake. - Bathroom scale - Complimentary toiletries - Jacuzzi - Shower - Fan - Iron and ironing board - Steward service - Sitting area - Vanity mirror

Deluxe Family Room
  • Max occupancy:

    2 persons

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Room Description:

2  connecting  rooms.  1  bedroom  with  a  king  bed  and  1  bedroom  with  2  dbl  beds. Shower. Balcony. Room Amenities:- Welcome  bottle  of  wine, Seating  area, Liquor  Dispenser  containing   rum,  tequila, whiskey  and  vodka. Subject  to  change  at  any  time. -Daily  refreshed  Mini  Bar  contains  sodas,  bottled water,  juices,  domestic  &  imported  beers. - In room  snacks  include  chips,  chocolates,  peanuts  & crackers.- Coffee Maker.- CHI Bath Amenities.- Bathrobes & Slippers.- CHI Branded Professional Hair Dryer and  Straightener.- Iron/ironing  board. - Digital safe  (laptop  size).- Individually controlled  A/C.- Direct  Dial telephone.- Smart TV with Youtube, vTuner and Weather Channel.- Alarm Clock/Radio/IPOD Dock.- 24 Hour  room  service  & Turndown  service.- Non  smoking  room.- Wireless  Internet.- Welcome  amenities  fo

Ocean Room
Sea view
  • Max occupancy:

    1 person

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Room Description:

A room with a view. All rooms are in the beachfront building or the palmar building and have a private balcony with gorgeous views of the caribbean sea. Each well-appointed guest room has air-conditioning for your comfort, a nice private bath with shower-tub combo, a king-size bed or two double beds, tv with cable, direct-dial telephone - extra charge, alarm clock, mini-bar with water, soft drinks and beer, safe-deposit box - wi-fi -  beach towels, hair dryer and bath amenities. -          Ocean view accommodations -          Daily turn down service -          Free Wi-Fi for up to two devices -           Free in-room safe -          Bathrobe and slippers to use during stay -          Welcome amenity upon arrival (basket of apples, bottle of wine and welcome letter). -          Upgraded minibar with drinks and snacks refilled daily -          24 hour room service (delivery service applies) -          An impressive collect

Ocean King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

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Room Description:

Junior Suite King; Spacious Room : King Bed : Modern Bath :Ocean; View: Rain Showerheads : Double Whirlpool Tub

Ocean Oceanfront Suite
  • Max occupancy:

    2 persons

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Room Description:

SUITE OCEAN FRONT. ALL INCLUSIVE. Non refundable

Ocean Oceanfront Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

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Room Description:

JUNIOR SUITE OCEAN FRONT. ALL INCLUSIVE. Non refundable

Luxury King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

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  • Room Facilities:
    • Jacuzzi
    • Balcony
    • + More
Hyatt Zilara Cancun photos Room
Luxury Oceanfront King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 2 Single beds

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  • Room Facilities:
    • Shower
    • Private pool
    • Coffee machine
    • Balcony
    • + More
  • General:Wi-Fi
  • Heating
  • Slippers
  • Ironing facilities
  • Wardrobe
  • Outdoor furniture
  • Telephone
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Located right on the oceanfront, this spacious corner suite offers an entertainment system with an 55'' LED Satellite TV, DVD player and iPod dock and a corner balcony with hammocks and direct ocean views. There is a Nespresso coffee maker, a minibar and a laptop safe. The marble bathroom includes a shower with ocean views, a double spa bath, bathrobes. A hairdryer is provided and hair straighteners are available on request. A maximum of 2 guests can stay in this suite. This suite can not accommodate additional guests. Includes Beach Bag & Yoga mattes. Concierge Services.

Luxury King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

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  • Room Facilities:
    • Jacuzzi
    • Heating
    • Balcony
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe
  • Work desk
  • Ironing board
  • Spare electrical outlet at the desk
  • Cordless phone
  • Ceiling fan
  • Blackout curtains
  • Full-length mirror
  • Trousers press
  • Voice mail
  • Alarm clock
  • Bathroom:Bathroom
  • Shower cabin
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Laundry basket/clothes hamper
  • Bedding:Duvet covers
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Mini-refrigerator
  • Wet bar
  • Media:LCD TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • Telephone jack adapter
  • DVD player
  • Data ports
  • Video games
  • MP3 player
  • Radio
  • Video on demand
Room Description:

PROMOTION 40% OF LUX STE KING Spacious room : King Bed : Modern bathroom : Wrap-a-round balcony : Double whirlpool tub

Luxury Suite
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Heating
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Iron
  • Ironing board
  • Dining:Mini-bar
Room Description:

Suite|Luxury Suite - Sea View

Luxury Junior Suite
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Junior Suite|Luxury Junior Suite - Sea View

Hyatt Zilara Cancun Location

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What's nearby

Tourist attractions

  • Crococun Zoo2.9 mi

Places of interest

  • The City Nightclub1.1 mi

Convention centers

  • Cancun Convention Center1.2 mi

Shopping areas

  • La Isla Shopping Mall4000 ft
  • Kukulcan Mall1.4 mi

Monuments and Landmarks

  • Coco Bongo1.2 mi

Theaters

  • Backstage Theatre1.6 mi

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok2.2 mi

Local attractions

  • Flea Market Coral Negro1.1 mi
    Kukulkan Blvd Km 9
  • Forum by the Sea 1.1 mi
    Paseo Kukulcan km. 9.5 Zona Hotelera
  • Playa Marlin1.2 mi
    CancunMexico
  • Plaza Isla1.1 mi
    Zona Hotelera, Cancun
  • Forum Beach Cancun1.1 mi
    Blvd. Kukulcan km 9 Zona Hotelera, Cancun

Near the hotel

  • Luxury Avenue Cancun600 ft
    Hotelera Blvd Kukulcan Km. 13 Zona
  • Museo de Arte Popular Mexicano 600 ft
    Blvd. Kukulcan Km 4 Hotel Zone
  • Cancun Convention Center 4200 ft
    Blvd. Kukulcan Km 9, Zona Hotelera
  • Plaza la Fiesta 600 ft
    Blvd. Kukulcan, Km 9, Zona Hotelera
  • La Isla Shopping Village4300 ft
    Blvd Kukulkan km 12.5 Zona Hotelera
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    8
  • Number of rooms:
    307

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunHyatt Zilara Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

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Hyatt Zilara Cancun Reviews

Guest reviews are submitted by our customers after their stay at Hyatt Zilara Cancun

Average guest rating

9.2out of 10
Superb
Based on 74 reviews

Rating by category:

Rooms
10.0
Location
9.8
Service
9.7
Value
9.5

Guest reviews

  • Older travelers
    8.8

    It was relaxing, i enjoyed the ocean and the staff was very good

  • Couple
    7.0

    Restaurants were good. Staff is extra nice

    It's not as luxury as it appears in pictures. The bed is not very comfortable compared to other well known hotels. The towels are not soft. I had the royal junior suite ocean front which was supposed to have free internet in the room (starting from this level and up) But there was no network in the room

  • Older travelers
    9.6

    The hotel is wonderful. The services is great. The spa is fantastic. Very nice and classy.

    The food was bad. There was a lot of choice but literaly nothing you could enjoy. Everything tasted the same. The restourants around were much better. The food was not your 5 star expectations.

  • Older travelers
    10.0

    The first thing I noticed was the impeccable attention to detail in everything. The floor plan, the decor, the architecture, the food, the service was all 1st class. I loved the room and the pool area. They was beautiful, the room furnishings were top quality and I felt like I was in a luxurious apartment, not a hotel room. The pool was not a bland oval or rectangle, but a unique shape that spread the entire length of the hotel.

  • Group of friends
    10.0

    This hotel has been the highlight of my whole trip including all of the usa. The people and service is amazing and will do anything to make your trip more enjoyable. They even have an activities person who organises stuff to do during the day and off to the clubs in the night. Best place ever !!

  • Couple
    7.8

    The hotel in itself is amazing in design, but the rooms are not sound proof at all. We kept waking up to noise from next door, and upstairs in the room above. On 3 occasions our phone rang at 9am or housekeeping would try and service the room before 10am...not good for people who enjoy sleep ins. They need to start servicing rooms later. The pool area was great, as was the beach access...so beautiful and probably the best part of the experience there. Some of the staff were the best we had dealt with - IVAN (hands down the best hotel staff member we have ever experienced in over 15+ years of travelling). The staff do make this hotel what it is, if only other features were as good as the staff this could be one of the best hotels in the world. Until they fix the gaps in their offerings though, they have a long way to go.

    I feel bad for writing this as we did generally enjoy our stay, but for $4,100 for 6 nights, we were expecting everything to be above and beyond our expectations. It is fair to say these expectations were not met in certain areas. The food was 2-3 star standard in most of the restaurants. Room service in particular failed miserably every time. Our first night was met with cold room service, followed by what was meant to be a romantic honeymoon breakfast on our balcony the next morning. The staff only brought my wife's meal, not mine (they forgot mine). By the time they brought mine, her food was cold, as was mine. Omelette was cold and rubbery, and the toast was moist and cold. We literally wrote off the PELICANO's restaurant and refused to eat their again after they brought my wife a chicken breast dish that was ice cold (we found at later that night another traveller had caught food poisoning and had ended up in hospital)...this is not the type of food service we get in Australia at a 3 star hotel let alone a 5-star - if the Royal has one Achilles heel - it is the food. We must commend their ASIANA restaurant though as it was the only place that did exceed our expectations. We stayed at 6 hotels in 6 different cities in the USA and Mexico on our 4.5 week honeymoon. The Royal was $2,000 more expensive than most of them for the same period. The PUEBLO BONITO PACIFICA in Cabo was almost half the price, but a much more exclusive hotel and blew THE ROYAL away in so many areas. Whilst the ROYAL did so well in some areas, in hindsight we wished we had stayed less time at THE ROYAL and stayed longer at the PACIFICA or Isla Mujeres.

  • Couple
    9.6

    Excellent hotel, with extraordinary structure and services. I recommed the hotel for any kind of vacation trip.

  • Older travelers
    10.0

    Food was great; staff was great; location and facilities superb; clean. I would go there again in a heartbeat.

    Hard to get reservatons for some restaurants yet when we actually did go, most of the tables were empty.

  • Group of friends
    10.0

    love it!definatly will choose this hotel next time!

How to reach hotel

hotel Hyatt Zilara Cancun Cancun location
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Hotel Address:

Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancun, Mexico, 77500

Get directions
City Centre
  • Cancun
    6.4 mi
Airports
Beaches
  • Forum Beach Cancun
    1.1 mi
  • Playa Marlin
    1.2 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    8
  • Number of rooms:
    307

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunHyatt Zilara Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge